Prices and Policies Page

Here you will find the information on prices and policies when booking commissions or retaining sculpting services. 

Since each booking is based on a one of a kind piece, the quote and policies may vary.  Please use this as the standard guideline and refer to our individual agreement if we made special arrangements. 

UPDATE: August 2011.  I may be cancelling commissions on pending horses that I haven't received or horses that had deposits on bodies with no activity in over 90 days.  I closed my books and would like to eliminate commissions by January of 2012.  I am moving to sales pieces and sculpture.

If you are one of these people then please contact me.  Especially if your horse is not in studio yet or if you have promised to send in payments and were not able to.  I may allow exchanges to minis or issue credits on another smaller piece.

Please read through carefully before booking your commission.  Feel free to email with any questions at sheila@paloose-arts.com !

Currently my painting books are closed. 

I do not have any painting slots available at this time. 

Prices are Private Treaty.  Meaning each piece will be quoted individually based on the model, amount of prep work and color/patterns you choose.  Shipping and insurance are additional.

PRICES

As a basic guide here is a price range as of 2011 (shipping is additional):

Stablemates $175 and up

Little Bits/Curio $300 and up

Classic/Traditional $475 and up

Roans, Overo, Extensive Appaloosa and heavy Dapple Grays are quoted only.  They vary too much for set prices.

Customizing available at $25.00 per hour.  Subject to artist's permission to modify the piece.

Prepping and painting large traditionals is additional.  Examples would be Azham, Longhrin, Equus Maximus, Scarlett, Gustav etc.

Prepping

Prepping is included on very clean cast models only.  Additional charges up to $45.00 may be added for rough casts.  Ask for quote on damaged horses.

Providing Reference Photos for Your Model

If you like a certain horse I painted, I'll be happy to do something similar.  Please understand that each piece has to be an original so I'll vary the color or pattern on very similar pieces. 

All art piece are subject to the artist's interpretation especially dapples, roan, some shades of buckskins etc.  Each piece is a unique work of art and I reserve artist freedom in creating the piece.  Since I do have my own "style" feel free to refer to the gallery to see if my work fits your vision as well. 

I cannot accept any photos of a model horse painted by another artist as a reference photo for your horse.  I have lots of painted horses so please review my albums for a color or pattern or use a live horse photo.

Trades

I have a "wanted trade list" on the Yahoo Group.  If you have a horse to trade towards your commission, please arrange any trades prior to booking your slot.

NOTE: I give a credit for the trade value of the horse only.  Shipping will be at your expense unless otherwise agreed in advance. 

Shipping:

CHANGES EFFECTIVE APRIL 2nd, 2010:

I am changing to FedEx for most US/Domestic shipping.  FedEx is the best value and provides excellent tracking.  All shipments are fully insured.  (I estimate the current market value for each shipment.) 

Normally FedEx is less expensive if I ship to a business address.  So I will happily ship to your work as well.  Items over $200 must be signed for so keep this in mind if you work during the day.

There will be an additional service charge of $5.00 per package to ship USPS for Domestic shipments using the Post Office (does not apply to international orders).  You will be required to purchase insurance for your horse.  Please visit www.usps.com for a list of insurance rates. 

I do not use UPS at this time.

In all cases a tracking number is available and should be emailed to you at the time the label is printed.  If you do not receive a tracking number please email me at sheila@paloose-arts.com .

Packaging:

Please do not send special foam inserts or hand made fabric wraps or pouches.  They may not be returned.  PA is not responsible for lost pouches etc and may not return ship your item in the same box.  All packaging is broken down for storage.

Many horses are coming in lightly packed since they are unpainted.  A painted horse needs more care in packing.  If I have to add packing materials to ensure you recieve your horse safely,  I will charge a handling fee of $5.00.

International Shipments:

I will only ship international shipments for the full value of your horse and fully insured.

Please do not ask me to put a low value, ship as a gift and to type unusual descriptions.

If am more than willing to ship your horse to a US 3rd party if you choose to have your horse proxy shown.

Sculpting Slots

I will be concentrating on creating sculptures in bronze and limited edition runs in resin cast.  If you're interested in having your personal horse sculpted please contact me for more information. 

Spaces are VERY limited.

LIMITED GUARANTEE:

I provide a limited guarantee.  Your model is guaranteed not to crackle, paint lift or have issues related to prepping, finger print, smudge, obvious scratch or some other obvious defect. 

Satisfaction Guarantee! 

Remember this is an art piece.   

If you are not satisfied with shade, amount of roaning (too light/too dark), amount of dapples etc.  I will modify the horse once, if possible for you at an additional cost.  

If you still aren't fully satisfied, I will be happy to take professional photos for you to use to sell your model or  I retain the model and issue a studio credit good towards another commission or available resin.   I do not issue refunds.

Policies and Payments

Once you receive a paint slot booking please provide a model NO LATER THAN 15 DAYS.  If a deposit is required, please include that with your model or send it via Pay Pal. 

If the model is coming directly from the caster a Pay Pal deposit is required to reserve your slot.  (No other funds are required until the model is complete.)  

Due to the current workload, I cannot provide progress photos but you will recieve photos of the finished product before shipping. 

Payment Due

Payment is due upon completion of your model. 

Pay Pal is the desired form of payment.  Checks are accepted for time payments but are not accepted for final payment. 

Postal Money Orders are accepted.  If sending a Postal Money Order, please note horse will be held for up to 14 days to clear the bank. 

You may also make payments while the horse is waiting to be painted.   

Time Payments

Time payments are always accepted on commissions and sales pieces unless otherwise noted. 

Time payments are available from 30 days to 6 months.  Minimum deposits are required and equal monthly payments are due each month on the day of the sale. 

Time payments require prior approval so please email before purchasing a horse or commission slot. 

Can't Make Payment

If you can't pay for your horse PLEASE contact me asap. 

If you can't pay for the horse please just tell me before it's done.  I'll work with you.  I can't take care of my obligations when I don't get paid so please COMMUNICATE!

Cancellations, Default or Transferring Commissions:

In the event you cannot complete your transaction, please contact me.  I am always willing to work with clients to be sure you get your model horse.  Here is my standard policy...

I am no longer transferring commissions.  If you book a commission you must complete it or forfeit any model/deposit that was used to reserve your slot.  If that isn't an option for you, please complete the transaction, recieve your horse and sell it once you get it in hand.  I do not allow commissions sold before completion.

There are no cancellations or refunds.  If you have to cancel it's considered a default.  Please read default info below and information about credits.

Refunds

There are no refunds.  The standard time period for default is 30 days.  If I do not hear from you within 30 days of your purchase, payment due date, etc. the horse will be considered in default and full ownership of the model goes to Paloose Arts.  No refunds are ever given for deposits (models count as a deposit) or payments. 

Studio Credits

However a studio credit will be issued for your balance, good for up to 6 months.  Studio credits will be used towards another commission slot or an unpainted resin in stock.  Based on availability, must be PIF before commission is painted, no cash refund for any balance.  Paloose Arts reserves the right to refuse certain models.

How Credits Are Issued

Before you are issued a studio credit, any loss from the sale of your piece, ad fees, shipping costs, etc. will be deducted from your deposit and payments prior to credit being issued. 

If you provided an unpainted model for your deposit, the u/p model will be returned after the commission fee is paid.  Otherwise, I will paint the model and sell the piece to cover your commission cost.  Any balance over the commission costs will be refunded to you within 30 days less Pay Pal an selling costs. 

Once again, I am always willing to work with clients in the event unforeseen circumstances arise.  Please email me to see if we can come up with a solution before defaulting.  In most cases is simply letting me know, I set your horse aside and work on another till you can complete the transaction.

Thanks so much and email sheila@paloose-arts.com if you have any questions regarding my policies.